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Operational challenges and solutions
Richard dealt with lots of complexities that came with the installation of the venue, including taking six months to install WiFi. He handled various legal, architectural and building challenges. He stresses the importance of detailed planning, liaison with authorities and effective supplier management.
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Creating a diverse team
Richard recruited six PGA Professionals with diverse skills and ensured the team attracted a varied client base. He collaborated with local golf clubs for reciprocal agreements and coaching opportunities.
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Operational challenges and solutions
Richard dealt with lots of complexities that came with the installation of the venue, including taking six months to install WiFi. He handled various legal, architectural and building challenges. He stresses the importance of detailed planning, liaison with authorities and effective supplier management.
-
Creating a diverse team
Richard recruited six PGA Professionals with diverse skills and ensured the team attracted a varied client base. He collaborated with local golf clubs for reciprocal agreements and coaching opportunities.
-
Operational challenges and solutions
Richard dealt with lots of complexities that came with the installation of the venue, including taking six months to install WiFi. He handled various legal, architectural and building challenges. He stresses the importance of detailed planning, liaison with authorities and effective supplier management.
-
Creating a diverse team
Richard recruited six PGA Professionals with diverse skills and ensured the team attracted a varied client base. He collaborated with local golf clubs for reciprocal agreements and coaching opportunities.
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Enhancing the customer experience
Collaborating with Callaway provided Golf Groove with the opportunity to offer virtual golf, fitting sessions and lessons at the facility. A bar, restaurant and roof terrace provides a comprehensive experience for visitors and Richard has already explored plans to scale the business, making golf sociable, engaging and welcoming for all.
Harrison's journey showcases resilience, creativity and a commitment to making golf accessible, offering invaluable lessons for PGA Members looking to start their own venture.
Richard added: “It has been a really tough project; however, the results so far speak for themselves. We have produced a fantastic product, which is attractive to a varied demographic. The customers so far love our product and come here to have a good time.”
